Troubleshooting
Sometimes it's just faster and easier to contact us directly with your divider block problems. Call us 24 hours a day at 1-800-664-4033 or internationally at +1-432-520-6700. You can also send us your problem electronically. Either way, we are committed to getting your system up and running as quickly as possible.
For those situations when you would rather work through your problem on your own, we provide troubleshooting resources that will help with most situations.
To get started with the troubleshooting resources, click here >>>
Support Contact Information
Sometimes it's just faster and more economical to contact us directly with your support issue. Call us 24 hours a day in the U.S. at
1-800-664-4033 and for international calls at +1 432 520 6700 for technical support or use our simple problem reporting form. Either way, we are committed to getting your system up and running as quickly as possible.
To go to the support contact form, click here >>>
Support Documentation
CCT offers more online documentation than any other lubrication vendor. From theoretical to practical application, you can usually find a reference document that will assist you.
To go to the listing of support documentation, click here >>>
Software Downloads
FFT (Fluid Flow Trending) Software
Developed by C C Technology, this innovative software allows the operator to download 12 months of operation of the divider block system from the proflo monitor to a hand held Palm device. Examples of the type of data that is retrieved for analysis is total divider block cycles, total runtime, alarm times, divider block volume, recommended cycle time, and total oil consumption. Data can be transferred to a desktop for further trending analysis in Microsoft Excel. FFT software in conjunction with the proflo PF-1 allows you to anticipate trouble before costly, unscheduled downtime occurs.
For more information on available software, click here >>>
Technical Training
CCT trains technicians to handle the difficult problems that occur in the field as well as teach them how to prevent the problems from occurring. Whether you need custom, on-site training or want to send your technician to one of our schools, CCT has the correct solution for your needs.
For more information on Technical Training, click here >>>
Distributor Resources
High quality video downloads and CCT graphic files available for use by distributors.
To go to the resource link page, click here >>>